At Baroxirfad, we strive to ensure our customers are satisfied with the courses and services they purchase. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions under which we offer refunds for purchases made on Baroxirfad.
1. Eligibility for Refunds
Refunds are granted under the following conditions:
Course Access Issues: If you are unable to access a purchased course due to a technical issue caused by Baroxirfad, you may request a refund within 24 hours of purchase.
Duplicate Payment: If you accidentally make a duplicate payment for the same course, we will refund the duplicate transaction.
Wrong Purchase: If you purchased the wrong course by mistake, you may request a refund within 24 hours of purchase, provided that you have not accessed more than 10% of the course content.
2. Non-Refundable Circumstances
Refunds will not be granted in the following situations:
Change of Mind: We do not offer refunds if you change your mind after purchasing a course.
Course Completion: If you have completed more than 10% of the course content, no refund will be issued.
Violation of Terms: Refunds will not be issued if you are found in violation of Baroxirfad’s Terms and Conditions, such as sharing account details or course materials without authorization.
3. How to Request a Refund
To request a refund, please follow these steps:
Send an email to info@baroxirfad.com with the subject line “Refund Request” and include the following details:
Your full name.
The course name and purchase date.
The reason for the refund request.
We will review your request and respond within 5 business days. If your refund request is approved, we will process the refund within 10 business days of approval.
4. Refund Processing Time
Once your refund is approved, please note the following processing times:
Credit/Debit Cards: Refunds will be processed to your original payment method within 7–10 business days, depending on your bank or card issuer.
Other Payment Methods: Refunds made via other payment methods, such as PayPal, will also be processed within 7–10 business days, but processing times may vary based on the payment platform.
5. Contact Us
If you have any questions regarding our Refund Policy or need assistance with a refund request, please contact us at info@baroxirfad.com.